Shipping policy

DELIVERY

Viclara Jewelry & Watches strives to dispatch orders placed before 1:00 PM on the same business day. Orders placed after this time will be dispatched on the following business day.

We deliver to Germany, the Netherlands, Belgium, Luxembourg, Austria, and Switzerland.

Shipping costs are calculated at checkout. Orders above 120 EUR qualify for free shipping.
Delivery time for in-stock items is normally 2–5 business days.
Orders are shipped with GLS and DPD.

Goods will be delivered to the delivery address specified when placing the order unless otherwise agreed.
NOTE: If there is no space available at the selected parcel shop, your parcel may be redirected to the nearest available pickup point. You will be notified by the shipping carrier.

Deliveries are made on all business days.
Certain products may be subject to special delivery conditions. These conditions will be stated prior to purchase.