PERSONAL DATA POLICY AT VICLARA JEWELRY & WATCHES
We only collect personal data in cases where this is relevant to us, and we will only collect personal data if it is relevant to your activity at Viclara Jewelry & Watches.
When collecting, processing and using your personal data, we always comply with all relevant and applicable legal provisions.
We will only retain your personal data for as long as we are either legally obliged to do so or as long as it is relevant to the purpose for which it was collected.
Information we collect
If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We use cookies, among other things, to keep track of the contents of your shopping cart while you use our webshop.
We may collect information such as name, email address, mailing address, shipping address (if different from mailing address), phone number, and payment information.
Viclara Jewelry & Watches collects and processes your personal data when you do the following:
- Visiting our website
- Complete a purchase of our products
- Sign up for our newsletter
- Send us questions, complaints or feedback
The data controller
The data controller for the collection, processing and use of your personal data on www.viclara.dk is Winni Hougaard Kuipers, Nørregade 6, 7500 Holstebro.
Basis and purpose of processing
We collect your general contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your email address in order to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, we collect your name, card details and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfillment of the agreement entered into. When making payments, some of your data will be passed on to Quickpay, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you have given us your consent during the registration process or on our website, we will use your email address to send you a newsletter. You can subscribe to and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.
If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.
Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your product or service.
Other recipients of personal data
We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.
We have our website at Simply.com and payment system through Quickpay, which acts as our data processor. All personal data that you provide on our website will be stored in Simply.com's data centers.
We use external companies as suppliers to provide our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.
We have entered into data processing agreements with our data processors, which is our and your guarantee that they comply with applicable regulations on the protection of your personal data.
Your rights
As the data subject, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following from us:
• To access and change your personal data
• To have personal data deleted
You also have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.
If you no longer want us to process your personal data, or if you want us to limit the processing of your personal data, you can also send us a request to butik@viclara.dk.